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Shipping & Return Policy

Shipping & Return Policy

Turnaround

All orders are shipped within 24 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Returns

How To Return An Item

WE DO NOT OFFER A REFUND POLICY AFTER AN ORDER IS PLACED.  ANY PACKAGE THAT IS DAMAGED DURING SHIPPING, WE WILL REPLACE THE PRODUCTS. For all orders that are damaged during shipping, you must return the item to us within 10 days of your purchase.  We will then replace the damaged products as soon as we first receive your returned package.

Please email info@uniqueformulas.com to request return for your damaged product.

Return Exceptions

Products can not be returned if they are opened unless there is evidence that the products were damaged during shipping.

 

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